Our Policies

Learn about Mint Driving’s lesson plans, cancellations, missed appointment policy, and more below.

The 7 Rules: Driving, Payment, & Refunds

1: All lessons are in a training vehicle, conducted on a one on one basis, with only student and instructor.

2: Lessons or course fees are valid for one year. If there are some unforeseen circumstances that prevent you completing your training within the one-year period, please contact us to extend your program prior to expiry. Refunds are not provided for unused training.

3: Each lesson consists a minimum 90% of practice and 10% to review and discuss student’s progress.

4: Students may use Mint’s training vehicle for the road test exam (vehicle borrow fee apply).

5: Payments are prepaid. Payment methods E-transfer (preferable) or cash.

6: If you are unable to attend the scheduled driving lesson, please contact us 48 hours (two business days) in advance. Your lesson will be rescheduled or cancelled after you hear from us via email or phone. If notification is received in less than 48 hours, we may not be able to accommodate the change.

7: If you wish to discontinue your lessons with us, we will return the portion that was not completed based on the number of hours completed, plus an administration fee of $60.00 will apply.

Cancellation & No-Show Policy

1. If you know that you will be unable to attend a lesson, or you need to adjust the pick-up place or time, please contact one of our team members with more than 24 hours notice. You can contact us for cancellations or no-shows by phone via texting or calling (604) 506-1785. Please don’t be shy – cancelling ahead of time allows us to adjust our schedule and book other clientele, and it’s a respectful thing to do.

2. Mint Driving Academy has a charge of $60.00 for Late Cancellations in situations where an appointment is cancelled within 48 hours of its date. Lessons where you do not show up at all are charged at the full regular lesson price. A lesson may be forfeited in lieu of payment in the case of a pre-paid lesson package.

3. We understand there are situations beyond your control, and our goal is to be accommodating, reasonable, and flexible. If you absolutely have to cancel a booking within 24 hours of its scheduled time, please contact us as soon as you can – we’ll try to work out a solution that fits everyone’s needs.

4. We schedule a finite number of lessons every day. If lessons are cancelled, an instructor loses the opportunity to work during that time, which reduces the opportunity to put another student in your spot for that day. Once the time is gone, it’s gone for good.

A few of our testimonials

“Duda is an excellent instructor. She teaches you how to drive safely. Thanks to her help I was able to pass on my first attempt. She has a very good teaching method. She draws the scenarios for you on a clipboard and you can always text her with any questions. The price is very reasonable and I would gladly recommend her.”

Roberta Campeao

“I started driving lessons with Duda without any prior driving experience. I learned everything I needed to know about being a safe, smart, and responsible driver while under her guidance and I was equipped with all the proper skills to pass the road test first try and receive my N. Duda makes learning to drive very fun! Her kind demeanor makes the lessons very enjoyable and comfortable. Her outgoing and confident approach to teaching helped me build confidence on the road, my driving proficiency is a result of her expert instruction and good communication between teacher and student. I would not be here without her excellent help. Superb service and awesome value! Thank you Duda! I highly recommend her to anyone who wants to improve their driving skills!”

Casian Chen

“I had the privilege to be taught by Duda Petrovic. There are not enough words to express of how well of a patient and encouraging teacher she is. I wouldn’t recommend any other driving academy other than Mint driving academy. I’m happy to say that I was able to pass my N test on the first try due to Duda’s and the academy’s high quality of teaching. :)”

Emma Lizdek

Frequently asked questions

Can I use your vehicle for my road test?

Yes, you can absolutely use Mint Driving Academy instruction vehicles for your road test. Our students often feel most comfortable taking the test in the car that they spend hours learning in.

Can you book the Road test appointment with ICBC?

Yes, we can book the Road test appointment with ICBC for our students.

How much is a driving lesson?

All driving lessons and courses are designed to fit the individual needs of our students. We have several packages ranging from $330 and up. You can find additional cost information here

How many lessons do I need?

As much as we wish we could tell you right off the bat, there is no straight answer to that question! Driving needs are all individual. Most students excel within 10-20 lessons, but some need more or less. We certainly do recommend additional lessons to build up confidence, experience and a strong understanding of the road – the ICBC recommendation, for example, is 40 – 60 hours of practice behind the wheel prior to the successful Road Test result.

Request a lesson today & see why we’re Vancouver’s preferred driving instructors

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